Business Boost- How to have difficult conversations
Monday 15 March 2021
Time: 10:00 AM - 11:30 AM
Laura Rennie, Arena HR
Join the Chamber team and guest trainer Laura from Arena HR, for an interactive and informative session on how to to have difficult conversations with your team.
During this session participants will learn the tools to help have a difficult conversation more successfully. They will have a greater awareness of understanding different learning styles and personalities, leading to why people themselves “seem” difficult. Each participant will gain new management techniques and frameworks to shape their difficult conversations. They will also be actively involved in case studies, discussions and learn softer skills such as active listening and the importance of setting the right environment for the conversation.